1:1 satisfaction score

 

The question posed post a conversation is ‘On a scale of 1-5, how beneficial was your 1:1 meeting with your manager today?’ and you can then rate it on a 5-star scale.

Each time you rate a conversation this gets translated to a Satisfaction Score. The score indicates the quality and effectiveness of the 1:1 conversations as perceived by the individual.

This score is a great way for Leaders and HRs to gauge the effectiveness of 1:1 meetings. A High score will ideally indicate that the individual is pleased with the 1:1 meetings and that they are benefitting from the conversations. A low score would ideally indicate dissatisfaction.

 

Step 3: Select the 1:1 series that you wish to view. This will take you to the latest 1:1 instance.

Note: The scoring is only available if your 1:1 is with your Direct Manager or Skip Manager. It will not be visible for 1:1s with your Peers

Step 4: Once the 1:1 instance page is open, you can scroll down to the end where you will see the question ‘On a scale of 1-5, how beneficial was your 1:1 meeting with your manager today?’ along with a 5 point scale.

Click on the score you would like to share to register your response.

 

The scores that you shared for the 1:1 with your manager will now be collated and be seen by the Skip Manager, Leaders and Admins. Similarly scores shared for the 1:1 with your skip manager will be visible only to Leaders and Admin not the skip managers.

It is indicated that having insights on the satisfaction on the 1:1 can help leaders and HRs take actions to making the process more robust and effective. Hence, we recommend you to actively rate your 1:1 in terms of the satisfaction score to promote a culture of feedback in your company.